I was recommended to come to H & A by a friend, but unfortunately my girlfriend and I did not have a great experience. We had visited a handful of places before coming here hoping it was our last stop.
The impression from the salesman seemed as though he didn't care about us. We told him a few things we were looking for and my girlfriend was having a hard time deciding what she wanted, like any woman would do trying to decide on an expensive piece of jewelry that she'd be wearing the rest of her life. The salesman wasn't patient at all and pressured her into making a decision. He got angry at her and let it show. When her phone rang for work he said rudely ""why don't you take that phone call."" When she returned he also returned with a diamond. At this point, we were both uncomfortable being there. He didn't tell us the price of the diamond and when we asked about the spec's he said they weren't important. We also asked for a loupe and he didn't let us use one. This made us think we shouldn't do business with a place like this. We wanted to work with a jeweler who's honest and show us the spec's and not try to use sales tactics and to treat us respectfully. We DO NOT recommend this place and will continue shopping elsewhere.
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