I just wanted to provide some feedback from my recent experience at IIIForks. I had the opportunity to dine at IIIForks for the first time this Saturday February 12, 2011. I was part of a large party 15 couples (30 people) with a reservation for 8:30 pm. The reservation were made 1 month in advance. There were many issues that arouse throughout the night. \r
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First one of the members of my party had an accident and spilled a glass of wine. I consider III Forks to be a 5 star restaurant, however at this 5 star restaurant instead of the wait staff replacing the linen they covered the spill with napkins and placed another table cloth on top of the napkins and the spill area and left us to eat in the mess. \r
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Second when the bread was delivered to our table the outside of the bread was crisp however the inside of the loaves at the large table were all frozen. Never, did we receive an apology for the frozen loaves. When I inquired with the server about the frozen loaves, she simply stated, I’ll get you more, removing all the loaves from the table (about 5-6 loaves). She did replace the loaves however, I just expected more since we were at an establishment which I would consider “fine dining”. \r
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Third from the time that we were seated to the time that our food was delivered, it took \r
1½ hours. (Seated at 8:30 food delivered at 10:02pm) Our server indicated that the menu was condensed since it was Valentines Day weekend. With this in mind you would have thought that the menu was less complicated making our food delivery quicker. Our group was on a schedule as we had arranged for transportation by limo to and from our home, therefore we ordered our meal within 15 min of being seated. Since our food arrived at 10:02 and we had scheduled transportation we had to leave by 10:30 pm. We requested our check immediately after delivery of our food, leaving very little time to enjoy our meals.\r
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My last complaint would be that after delivery of the food no one checked to see how everything was at our tables. I ordered a 12 oz filet mignon cooked medium. I received a medium-well cooked steak. My seated neighbor to the left of me received my medium cooked steak. I had to call a server over to notify then of the mix-up. My steak was replaced, however because of our time constraints I was not able to enjoy my steak at all. \r
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I do understand that we were a large group and because of our large group, delays can be expected however, we made reservations for 30 and with that in mind the kitchen should have been prepared to handle a large group. At no time considering all of the issues that we had did a manger come out to speak to our tables. Each of the couples spent on average $125.00. At 15 couples that is approximately $1875.00 that my group spent at IIIForks. Overall the experience was terrible and I believe that sentiment was felt by all of the couples in my party that dined at IIForks that evening. I sent an email to IIIForks to advise of our experience their response back essentially was they were sorry come back again and they would do better next time. I would not dare return to receive the same terrible service at my expense. No thank you!\r
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