Greedy, irresponsible, and not honest!\r
\r
I used their snow plowing service this year. I was charged twice for extra-fee before they were caught. So read the contract and their invoice thoroughly. My driveway was plowed most at evening time when my car could not run over snow and go to work. I called them and was told that they needed to do doctors' houses first and I was not luck enough to be on the top of their rotation list. So make sure to state that you are a doctor otherwise you would have to stay at home whole day and pray for their service coming earlier. At last I still did not understand how they measured the depth of snow on my driveway that their charges were based on. They must have a magic ruler giving the numbers that sometimes several inches more so the charges were jumped to the next level. So please make sure in the contract which ruler would be used and where the driveway should be measured. Good Luck!\r
more