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Worse service and management... - Review by citysearch c | Michael's Restaurant

Michael's Restaurant

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Worse service and management... 2/13/2011

I am writing to tell everyone of any ethnic group to not patronage Michael's Resturant! We set up reservation for a group of 30 in their banquet room two weeks in advance. When we arrived, they only had seating for 20, and had other customers seated in the banquet area. The tableclothes were dirty, the plates were not clean and some tables had not been bussed yet. It took forever to get our order taken and 10x's that to get our food. Two bottles of wine was ordered by our party and two of the parties received used, unclean wine glasses that had leftover wine in them. One of the group members never got her food, and had to request that she have her food. When the manager was requested he brought an attitude and said what did we want him to do about it. He then said he was glad that we had brought this to his attention because he had something he wanted to show us. He turns over the receipt and says this is what one of my customers said about your group. The receipt (from one of the customers they sat in the banquet area) said that our group was ignorant. When someone said to him that he did not like minorities...the owner actually said ""NO he didn't!"" He actually admitted that he did not like minorities!!! Don't waste your time or money at this place. In 2011 we are still having the same struggles. more
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