I would not normally write a negative review, but this company inspired me to speak up! About six months ago I contacted this company for a quote on a screened enclosure. The service rep requested that I set aside at least 90-minutes and became indignant when I asked for flexibility - I was not sure I can devote 90-minutes to discussing a screen enclosure. It gets worse...\r
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The individual who came to the home seemed agitated from the start. In fact, his condescending attitude scared my wife, which makes me angry! The fellow spent very little time explaining the process, flippantly stating that their company ""Does it the right way"". He spent about 15-minutes calculating the quote without making any measurements and gave us a quote that was easily $10K more than two other companies. In hindsight, he seemed to be completely disinterested in our business - perhaps he was angry about having to drive to our home. There was no follow up - for which I was glad, as I did not want to do business with this company.\r
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Fast forward to today - I receive a call on my cell phone from a rep of this company asking me if I'd like to reduce my power bill?!? When I ask a question about the call, the rep HUNG UP! I called the number that was registered on my phone and ask the operator to place me on the do not call list. The operator replied that I had solicited the call because I had contacted the company six months ago! She did not want to hear that I had called for a screen room and not on services to lower my power bill. The rudeness of the employees of this company is staggering.\r
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I realize that the preceeding is a rant. However, I hope that it provides anyone who reads this review a sense of who this company is and how they operate. Buyer beware!
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