As a businessman, I completely understand the importance of providing excellent service. Thankfully, Islander Pools understands that concept too. I liked what Frank had to offer. I felt like I would be getting everything I feel is important in a working relationship: respect, professionalism and great customer service. I took my ideas in on paper, they transferred it to the computer and created a digitalized 3D version for us to see. I loved how easy it became to actually visualize how our pool was going to turn out.
I felt as if I went from the start to the finish with this product and saw it through the entire process. I knew who to turn to if I had a question; the owner. I never felt like I had to jump through hoops, leave millions of messages or had to chase anyone down just to talk to me or answer my questions. I could deal with Frank on a one to one basis. Frank was always responsive and quite honestly is their biggest asset. Thank you Frank Himpelmann!
Mr. Andy Lozano
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