It all started when my mower stopped working. I took my mower apart, and as I was putting it back together, a part broke. It was 20 minutes to 6 and I hurried and called Arnolds. They looked up the part and didnt have it in stock. The owner Curtis, said he had the part on a new mower that he could take off and sell me. I explained that I wouldnt be able to make it until after he closed. He said he would wait.
I drove in, and Curtis went and removed the part I needed off a brand new model to help me out. After he sold me the $5 part, he asked me if I knew how to put it back on. I told him that I had never done it before. He spent 20 minutes explaining how to put the part on, even taking the time to draw pictures so I really knew how to do it.
I would have easily put the new part on and messed my mower up even worse had he not explained it to me. If you go in and respect the workers, they will bend over backwards for you. Something you will NOT get anywhere else.
You can always call them up and ask them questions. I would definitely recommend them. The owner is as old as my Grandpa but he is far from a grumpy old man. He loves to laugh and help people.
more