Both times I've brought clothes in to be altered their machines broke, delaying my alterations. (And the machines didn't even break on my clothes!) The first time, they didn't offer me a discount and I didn't ask for one -- the clothes weren't needed. The second time I missed out on a career fair because my suit wasn't ready. I had to ask for a discount and was told I'd only get a measly 10% (which would have been $3.85) in store credit. I'll never go back.
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