This was the worst experience of my entire wedding planning and the only vendor I had issues with. Please read on and I will share my worst dress experience ever! Bianca’s was the closest store to me that cared Alfred Angelo dresses. I found the perfect one I wanted for my bridesmaids. I went into the store in May and July telling them both times telling them I wanted to place and order and they told me to wait until August because it about 12 weeks to order and ship. I said all my bridesmaids live out of state and I needed to make sure they would have time to be fitted. They said I had plenty of time. So, in August I placed my order and Elianor said she would call me after placing the order with Alfred Angelo and let me know the exact shipping date. So she wrote my tickets out for each dress making the price more than the ticket. I showed her the ticket price and said this is what is on the dress there are no signs that say the dress prices have increased. Hesitantly she changed the price to the ticket price with no explanation and I paid 50% of my order as required. She then calls me 30 mins later and says the dresses would be leaving AA on Nov. 26th with a ten day shipping order. Meaning they could arrive as late as Dec. 8th. My heart stopped my wedding was Dec. 11 and I still had to ship the dresses to my bridesmaids out of state. She said I could pay $40 per dress for a rush delivery and get them to her on Nov. 26th and then overnight them to my bridesmaids. I asked her if there was any way we could rush order the dresses and she said no. So I paid and extra $120 to get them delivered to her by the Nov. 26th so I could overnight them and give my girls a week to get fitted. Over the next few weeks I explained to my bridesmaids what happened and decided that I should call other AA stores that are located 30 to 60 mins from my house. I wanted to make sure that Alfred Angelo didn’t offer a 6 or 8 week rush like they and myself had seen offered by other dress companies. All three stores including Maxine’s Bridal Shop, The Elizabeth and Sonora Bridal Boutique told me AA offered 6 and 8 week rushes for $20 and $10 per dress and all three boutiques said the price of the dress was $182. Over $20 less than what Bianca’s was trying to charge me. After learning of this I called Bianca’s and begged them to please call AA and put a 6 or 8 week rush on my dresses I didn’t care the cost. After four days of not hearing back from them I called and left a message. Three days later I finally got a call that they could do the eight week rush for a total of $30 extra. I was happy and mad at the same time. All this worry and stress all because they didn’t know how AA worked and didn’t have the business since or cared enough about me to call and ask if they offered rush orders when we had placed the order. So now with the $120 three day rush delivery and the $30 8 week rush I could get my dresses on Nov. 16th. I was so excited!! Don’t forget Thanksgiving was in there too. So on the 16th I call the store and ask if my dresses were in and they say NO. I thought I was going to die. I explained the entire story from the beginning and I paid for them to be here by the 16th and you said they would be. Bianca’s said well let me check with Elianor and she will call you back. A while later Yolanda the manager called and said they had looked in the back and found them and that it was all my fault for changing my wedding date. I said it’s been 12-11-10 for over 12 months now and it’s never changed. I would never want another bride to experience any of these problems. I felt like they didn’t care about me or my bridesmaid’s dresses. If I hadn’t paid half of the money upfront I would have ordered with one of the other businesses but because it was two weeks later I didn’t want to lose more time on getting the dresses here asap. \r
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