Bianca's Bridal Couture

I had not tried on any wedding dresses prior to going to Bianca's Bridal. I was really nervous and a little scattered but was quickly calmed when the consultant quickly helped me and my group start the process of finding a dress. She asked about what style I was interested in and since I had not tried on dresses prior to that day she pulled dresses of various styles that had the details I was looking for to help me see what best suited me. I did not believe that I would find a dress that day but we actually found something that I fell in love with. I was a little hesitant at first to purchase a dress on my first shopping trip but the consultant was nice enough to give my mom and I time in the dressing room to discuss it. It was a little out of my budget but I was happily surprised when the consultant informed me that it was part of a trunks show and was discounted. Since it was a weekend they called me the following business day to let me know that my dress had been ordered. I had a very good experience and am very excited to see my dress when it comes in more

Perfect place to go and search from PROM DRESSES :D .,i was having a hard time looking for a prom dress until i got here to Bianca's Bridal Couture . first thing i see on the Martinique was a GORGEOUS gold glitter dress, i was determined to find a dress that i like ,The time i spend there i found my PERFECT PROM DRESS , for 550.I WAS AMAZED on how beautiful this dress was . Plus the COSTUMER SERVICE STAFF was nice and not rude i was happy they motivated me to buy my dress :) . i cant wait to go get my adjustments done so i can have my BEAUTIFUL DRESS in my hands ,. I really recommend everyone to go to Bianca's Bridal Couture :) more

I was just in here a week ago to get sized for my bridesmaids dress. My experience here from when I walked in and until I walked out was great. I was greeted as soon as I walked in and helped accordingly and fairly fast. The lady that assisted me was very sweet and professional. She sized me up, let me choose one dress size smaller than I was, and then asked how much I would like to pay for my down payment. I chose the amount I was comfortable paying for and was out the door. I have never yet had any unpleasant experiences here! I personally recommend this Bridal boutique to any! more

Great place! I found an amazing dress and an empolyee named Matthew gave me great customer service. Even with my slightly difficult requests he was able to help me with what seemed to be genuine care. Im sooo glad I decided to browse through their shop that day and will definitley be going back to Biancas Bridal. more

Such a lovely group of ladies that work at Bianca's! I would highly recommend this store if you are recently engaged and looking to buy your wedding dress - my consultant was patient and kind, and not pushy at all. I have another appointment with her next week to choose my bridesmaids dresses and I'm sure it will be just as great. Thank you so much for a lovely experience. Sincerely, Franchesca Gonzales (getting married 09/10/2011) more

I had such a great experience at Bianca's Bridal Couture! Before going in for the first time back in July 2010, I saw some pretty bad reviews about the store online...but after going to their website, I decided to check them out anyways. BEST DECISION I made! Not only found my dream wedding dress (Enzoani style Fern), but also had all of my bridesmaids buy their dresses here too! My consultant Donna was SUPER friendly, and I went in a few times when Donna had a day off, and the other lady's were just as nice. My mom and my mother-in-law both also bought their gowns at Bianca's! Basically they dressed my entire wedding (except for the groomsmen and groom, cause they only rent tuxedo's and we wanted to buy them) Overall, they totally deserve 5 stars...and I would give them more stars if I could! more

This was the worst experience of my entire wedding planning and the only vendor I had issues with. Please read on and I will share my worst dress experience ever! Bianca’s was the closest store to me that cared Alfred Angelo dresses. I found the perfect one I wanted for my bridesmaids. I went into the store in May and July telling them both times telling them I wanted to place and order and they told me to wait until August because it about 12 weeks to order and ship. I said all my bridesmaids live out of state and I needed to make sure they would have time to be fitted. They said I had plenty of time. So, in August I placed my order and Elianor said she would call me after placing the order with Alfred Angelo and let me know the exact shipping date. So she wrote my tickets out for each dress making the price more than the ticket. I showed her the ticket price and said this is what is on the dress there are no signs that say the dress prices have increased. Hesitantly she changed the price to the ticket price with no explanation and I paid 50% of my order as required. She then calls me 30 mins later and says the dresses would be leaving AA on Nov. 26th with a ten day shipping order. Meaning they could arrive as late as Dec. 8th. My heart stopped my wedding was Dec. 11 and I still had to ship the dresses to my bridesmaids out of state. She said I could pay $40 per dress for a rush delivery and get them to her on Nov. 26th and then overnight them to my bridesmaids. I asked her if there was any way we could rush order the dresses and she said no. So I paid and extra $120 to get them delivered to her by the Nov. 26th so I could overnight them and give my girls a week to get fitted. Over the next few weeks I explained to my bridesmaids what happened and decided that I should call other AA stores that are located 30 to 60 mins from my house. I wanted to make sure that Alfred Angelo didn’t offer a 6 or 8 week rush like they and myself had seen offered by other dress companies. All three stores including Maxine’s Bridal Shop, The Elizabeth and Sonora Bridal Boutique told me AA offered 6 and 8 week rushes for $20 and $10 per dress and all three boutiques said the price of the dress was $182. Over $20 less than what Bianca’s was trying to charge me. After learning of this I called Bianca’s and begged them to please call AA and put a 6 or 8 week rush on my dresses I didn’t care the cost. After four days of not hearing back from them I called and left a message. Three days later I finally got a call that they could do the eight week rush for a total of $30 extra. I was happy and mad at the same time. All this worry and stress all because they didn’t know how AA worked and didn’t have the business since or cared enough about me to call and ask if they offered rush orders when we had placed the order. So now with the $120 three day rush delivery and the $30 8 week rush I could get my dresses on Nov. 16th. I was so excited!! Don’t forget Thanksgiving was in there too. So on the 16th I call the store and ask if my dresses were in and they say NO. I thought I was going to die. I explained the entire story from the beginning and I paid for them to be here by the 16th and you said they would be. Bianca’s said well let me check with Elianor and she will call you back. A while later Yolanda the manager called and said they had looked in the back and found them and that it was all my fault for changing my wedding date. I said it’s been 12-11-10 for over 12 months now and it’s never changed. I would never want another bride to experience any of these problems. I felt like they didn’t care about me or my bridesmaid’s dresses. If I hadn’t paid half of the money upfront I would have ordered with one of the other businesses but because it was two weeks later I didn’t want to lose more time on getting the dresses here asap. \r more

My first experience with Biancas was pleasant. I was with my Maid of Honor and we were treated well and were not rushed. I found the perfect dress and purchased it. I was told that if 6 other gowns were purchased for my wedding (bridesmaids, mother of bride, etc.) that they would give all of us a 10% discount which sounded awesome!They have a great selection of bridal gowns and nearly half as many bridesmaids dresses, making it a ""one stop"" shop. Unfortunately, my experience(s) after making the purchase have not been as pleasant which is why I feel compelled to write this review. At the time of purchase, I was told that ""we give our brides a great deal on alterations."" I made an appointment for alterations, and waited 45 minutes past my appointment time to be measured while 3 other consultants stood at the counter chatting. Well, my alterations included only 3 buttons for the bustle (no length or size alterations were needed) and the bill was $180. I felt very misled. When my bridesmaids came in to take measurements and purchase their dresses, my consultant claimed to have never told us that she'd discount it 10% and gave each girl only a $10 discount on a $200 dress. Again, misled. When I requested to have my alterations done 2 months in advance (instead of 1 month) because my fiance was undergoing a series of surgeries and we would be too busy at that time, I had to make serveral phone calls to get them to do it. The consultant I spoke with told me serveral times that they would not do it- my question was WHY? I'm the one paying for the alterations, I should get to choose when I want it altered! Now, the icing on the cake- when the bridesmaids were fitted for their gowns, the two consultants working with us said that alterations are approximately $20-25 total. There were a total of 5 of us standing there with the two consultants who heard this. Today, when my maid of honor went to have her dress shortened, she was charged $50. They refused to honor the price they had quoted 5 adult women. Again, dishonesty. I'm really disgusted with this place- they work really hard to earn your purchase then completely mistreat their customers. Great business ethic. I won't return and I will never refer a friend or family member to Biancas for bridal, prom or any other occassion. I never submit reviews, but in this case the lying is so blantant that I hope to save other happy brides (and their attendants) from the same crummy experience. more

We had a very bad experience at another local business, Wedding Center USA. We went to Bianca's to order 9 bridesmaids dresses very close to our ordering deadline. We received the dresses in plenty of time and at a good price. The staff was extremely helpful. I would recommend this business to anyone. Pros: Polite & helpful more

I had a bad experience here. One of the associates yelled and berated me after i canceled an order on a dress. The deposit is nonrefundable so they made 40 bucks off me already plus 4 bridesmaid had already put down $75 deposits on their dresses. She told me I ""have issues"" and i just have never been treated so badly at a store in my life. Not all the sales representatives are rude ( Elsie is really nice,patient and helpful) but I wouldnt remcommend the store. It is never acceptable to be rude, condescending and raise your voice at a paying customer. more