Called for an easy tune-up. The unit needed a bit of freon so I asked for their special $69 Super Tune-Up. The repairman was friendly enough, seemed perfectly knowledgeable.
After he spent a few minutes tinkering around with the unit, he came back and told me that a small part was wearing through and ought to be replaced. He quoted me a reasonable price (~$35) and installed it. When he finished, added the freon and brought the bill, it was more than $300! I asked him why I was being charged $265 for the freon and cleaning. He said, ""When I replaced that part, the order changed from a tune-up to a repair."" Basically, they wouldn't give me the $69 price anymore because he installed that stupid part. I felt duped. I would recommend avoiding business with such practices.
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