I went to the Northville Car Wash today and requested a detailed service. I was told that they don't offer that in the winter but was assured a good wash (inside and out). When I got inside my car, I noticed it was still dirty, I took a towel and started wiping down the inside. There was a gentleman watching me, and I inquired if he was the owner. He told me he was and I expressed that my car was still dirty inside; my cupholder was not dusted out, there was a salt print on my leather seat, etc. He told me: ""WHAT DO YOU EXPECT FOR A $14 WASH"". I told him that I expected a clean car and would like for it to be ran through again or would like my money back. After debating, I could see I was not getting anywhere with the conversation and it was apparent that he doesn't care about his customers. NICE EMPLOYEES, BUT THE OWNER IS NOT DESERVING OF ANY LOCAL BUSINESS AS HE DOESN'T CARE ABOUT CUSTOMER SERVICE!
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