Look I am not a computer person at all. I took my laptop in and the customer service that I recieve was top notch. My laptop had a busted LCD and DC jack (Kids). Anyways they explained that it would take 3-5 days (depending if they had the part in) and they could fix it. On day 3 I got a call and was told, all was well and quoted me my repair price. They told me it would be ready for pick up in a day or so. Got the laptop everything was repaired and working great and I also picked up a low end laptop for my kid so he won't break my newly repaired laptop. Thanks guys!!!
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