They never show up when they say they will, if at all! I have had three appointments with them and they have shown up for 1. The one time they came was only because I called them the day before and at the end of the time frame they said they were coming. Incredibly frustrating and unprofessional.
Also, after showing up and determining the part I needed, they never called back to set up a time to come put it in. I had to call and they acted like this was normal.
At the moment, it is 5:20 and they were supposed to be here between 2 and 5:00. Their office is closed and their answering machine states that they will not listen to any messages left. Wow.
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