I also bought a touchpad, it worked about 2 days and then stopped. I had to go through my bank to rebut because we didn't have any contact information. After doing some research on my own, I found a cell phone # 614-378-8308 of someone named Akee. He then told me to call a Brenda 865-806-1609 and she gave me an address in CA to return the item. I returned it over 2 weeks ago, certified and insured, and have not heard anything back.
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