the last two recent reviews are completely inaccurate. Sure, people are entitled to their own opinions but they must have caught the salon on a bad day! i've been going to ritual for a couple of years now and i have had nothing but great service. all the stylists (even receptionists) genuinely care about a client's needs. they make sure that all questions are answered and all expectations are met. the salon is very clean and comfortable. ritual also has a salon in lincolnshire. either one will make you happy. it sure has kept me coming back!
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