I hate to even give this so called business a star at all. I usually at any business am treated like they are glad to have my business, this company does not care about their customers at all! Nicole who is the owner cares less about her business or the clients who give their hard earned money for a little relaxing. Instead she does not follow through with getting back for appointments,and then when you finally get to talk to her she blames you for confirming, calls you a liar, says you are harrassing her, hangs up, and says you must talk to her husband,who is awfull,and swears at you. We had to call the police. With the economy where its at today any business should be so happy to have individuals coming in for a little R&R Not them!!!! Think twice before calling Rituals,Elements in Palentine is great and treated with respect, not like dirt,
more