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RUDE STAFF - Review by citysearch c | Phil Long Collision Repair Center

Phil Long Collision Repair Center

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RUDE STAFF 2/24/2011

Don't go here. The insurance adjustor was rude and hung up on us. She lied about how many times she contacted us, even though she only documented having called us once. When we complained to the GM, he lied and said he was there for the phone conversations and that Sheila was not rude and did not hang up on us. Strangely, he did not know other aspects of those phone conversations. I am not a disgruntled customer. Our vehicle was there for an accident that was not our fault, so we didn't have a bill or anything with them. These people are just plain rude, inconsiderate, and unethical. Do yourself a favor and don't bother dealing with them. more
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