I do not like to be sold another product on a service call. The pads to eliminate mold and bacterial growth for $40 should be provided for free if they are even necessary in your evaporator drip pan. In owning an ac unit for 30 years, I have never had a problem, nor have I had one of these pads. When I get an "add-on" sales job during a routine visit, I feel like I am going to an auto shop for a routine oil change and given a list of many items that "need" to be replaced. I only get angry at the company and never visit them again.
RESPONSE FROM One Hour Heating & Air Conditioning:
We appreciate any feedback our customers provide. The time-released drain pan treatments are not required for any system to run properly. They do, however, help to destroy the buildup of growth of fungus, mold, mildew, bacteria and other microorganisms that causes overflows, water leaks, corrosion, damage to personal property and foul-smelling odors within the HVAC equipment.
more