I wish I could have given 0 stars as that would be my rating. My 12-year old daughter wanted 2 inches cut off of her once long hair. Notice I said once long. We had a very tearful car ride home as the stylist apparently doesn't listen to directions. Even when my daughter told her it was short enough during the cutting time, she kept on going. How awful! She came out with her hair at least 4 inches shorter and quickly heading out the door, lest someone see her cry in public. She also got layering which she did not want or ask for. No, I think the stylists either are lacking experience or simply don't care what the clients want.
more