Have gone to Lucy's in San Antonio for many years. I go to them because I am not capable of doing the work they can do. The cakes have great taste and when I buy a basic cake for morning coffee at the office they are as inexpensive as the grocery store but much better taste.
They help so many people with cakes that I don't know how they do it all which if I had a complaint it would be that sometimes you have to wait in line to get helped but that is a small price to pay.
I was surprised to see some negative comments on other sites. I have over hear the request that people make of Lucy's and when the clerk says they don't provide that service some customers get really nasty. Its like just because they have money a business should say yes even if they don't do that type of theme cake. I know I have always been happy with what they have done for my family but I'm sure they are not perfect, Who Is?
An older gentleman in line with me heard me complain about the quality and price of a product while in line at a hardware store one day. He said he understood my disappointment however he said I should consider two things: 1) If I was not happy with what I was buying then I should go home and make it better, 2) If I was not happy with the price I should go home and make it cheaper, Then he said that if I was unable to do items 1 or 2, myself then I should just pay the price for that quality at that price and consider it a convenience. Well at first I was ticked off at what he had said but as I drove on that day I realized that the older man had made some pretty good sense.
I had meant for this to be a quick review but reading about people who want perfection when they are not willing to do the work themselves really ticks me off, sorry!
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