So after a previous good experience (same day service, awesome care kit, wonderful personnel) the 2nd round was good once we could get seen (had to wait 17 hours for our visit), now today I call at 8AM and there are no openings until 10AM tomorrow. BUT...it appears they cannot see you unless your temperature is BELOW 103. My daughter has a history of high temps and reguarly bounces up to 103.5 before returning to normal. So not only can they not see her today they cannot see her at all due to a WhiteGlove policy? If I knew it was the flu and she hadn't been sick for over 72 hours already, it wouldn't be so annoying, but now it is Friday and she cannot been seen by WhiteGlove or her regular doctor because they are booked up too! Must get more staff on board and need to be more upfront on policies such as high temps. Very disappointed. :(
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