I have had problems with my Mercury Sable's transmission for the last year. I spent 1700 bucks with these guys back in Sept. of 2010. The car ran great then for some reason I had more problems. I had it towed back to the shop so they could honor the warranty. At first the lady I dealt with would not help me. I called Mr. Hugh Williams the next day. He said he would take care of my car personally. A few days later I picked it up with no charge. The car is running better now than iit has in awhile. I think they even fixed the idle on it too.
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