I had thermage/fraxel in 2009 and I never could see any results with this procedure after spending quite a bit of money. So I called them and asked to come in to discuss my unhappiness and Danielle did do that. She was great in doing that but took quite a bit of time. Of course I go and they say, we can see some small results but that's it. I understand that nothing is guaranteed but I should see something. I get a email the very next day that they are ceasing my care there because I was unhappy with my treatment and I assume that I complained. I believe this is awful business along with bad customer services. I would never return there or refer anyone to their spa, I will make sure that the people that I have referred knows how they treated me and get the word out. I feel that they should had tried to do the procedure again but no they say you are being dismissed from the spa. So if you want something done correctly and professionally stay away from there and invest your money in something/somewhere that they would treat you with better respect. I have been going there for years and to get this type of treatment. NEVER HAVE THERMAGE it's a money stealer. Look on the internet.
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