My old vehicle started having a lot of problems and they worked hard with me to get me out of it and in to something that suited me better and was dependable.(Volvo S40) A very fair price and a deal that worked out well for both parties. I also notice that many of the people who come in for service are repeats and known by the workers by name. Additionally I saw that people go back to them to purchase cars again. Clear signs that they're running an honest business that cares about making a good impression on their customers.
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