I needed a plumber! No one wants to call a plumber but I needed one bad. I had seen the trucks and the TV commercials so I decided to give them a call. My toilet was overflowing and would not stop! The guys showed up right away and figured out that my sewer was backed up. They told me that they thought that it must be the city main because the water just kept coming. The younger guy ( an apprentice i guess) started cleaning up the mess while the other one investigated the problem. In minutes he came back in and said that the city sewer was full and that he had called the city and they were on the way.When the city cleared their line my problem went away. The plumber did say that the lines in my house should be cleaned because they had been filled with the city sewage. It all made sense ... No one wants to call a plumber but I needed one bad. I had seen the trucks and the TV commercials so I decided to give them a call. My toilet was overflowing and would not stop! The guys showed up right away and figured out that my sewer was backed up. They told me that they thought that it must be the city main because the water just kept coming. The younger guy ( an apprentice i guess) started cleaning up the mess while the other one investigated the problem. In minutes he came back in and said that the city sewer was full and that he had called the city and they were on the way.When the city cleared their line my problem went away. The plumber did say that the lines in my house should be cleaned because they had been filled with the city sewage. It all made sense so I had them do the work.My charges were under $500.00 and I was glad to pay it. I could have been taken advantage of and would have signed anything to get my sewer fixed. It is refreshing to know that South West Plumbing cared more about me than taking my money. Thank you South west I will call again
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