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Professional and nice, but lacking some analytical skills - Review by citysearch c | Larkin Plumbing

Larkin Plumbing

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Professional and nice, but lacking some analytical skills 12/13/2011

When cable ran through cleanout to main did not remove blockage, my wife and I took apart the piping under the sink and determined that the blockage was from the wall behind the sink to the vent stack. He ran the cable through that line and the blockage was cleared. The worker did not seem to be able to analyze the problem. He was professional and nice and recommended using an enzymatic product in the drains. Our overall the experience was average, but could have been above average if he would have shown some better analytical skills. RESPONSE FROM Larkin Plumbing: Our goal is to provide a great experience each time we enter a customer's home. Occassionaly we don't achieve our goal. We'll use your review to train our employees what customers are looking for and how we can achieve it.
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