This is the worst salon experience I've ever had. Truly horrid service. I bought a Groupon and made an appointment. When I checked in, the tacky receptionist asked me to pre-pay for my services. I handed over my Groupon and was told I was all set.\r
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Next thing I know, Nadia has partial highlights in my hair, and the tacky receptionist is demanding $80 more from me. I told her I understood that everything was included in the Groupon, and she said nope, not foils. I asked why no-one said something to me BEFORE putting the foils in. She had no answer to this but suggested I forfeit my haircut if I didn't want to pay more.\r
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I agreed, although I thought it was very wrong. Horrible communications, and had I know what I was paying for, I would have never bought the Groupon.\r
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So after the highlights, Nadia informs me that the shampoo girl is going to finish me up. Amber, the shampoo girl, washes my hair then sits me at a counter to DRY MY OWN HAIR. In a Wellesley Salon.... are you kidding me?\r
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I've never been so humiliated or treated so poorly. Needless to say, I'll never go back and unless you want to pay double what other salons charge, I recommend seeking services elsewhere.
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