On a cold, wet morning (Wed, Dec 7), my heat would not come on. I turn the thermo down at night. I called Freedom approx. 7:30 am. By 8:00 service tech, DJ Busby arrived. By 10:00, HVAC dual 3.5 ton unit was back in service even though a trip to B'ham for part was required. The part was indicated on the invoice as costing $143. Service call $59. Total bill, $202. Busby seemed knowledgeable, polite and efficient. Who knows what a replacement "high limit switch" actually cost? Frankly, $143 seems high even for "high limit". But, hey, $200 and two hours and the heat is back on, just when it is most needed. Thank you and Merry Christmas. PS: On Nov. 3, Freedom did a fall service inspection and found nothing wrong with my unit. My unit's failure fell just 6 days beyond the 30 day warranty period. Isn't that the way it always is? Just out of the warranty period. Just over the limit.
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