absolutely no customer service skills or people skills in general. You are inconviencing them when you walk in the door to this place, and when they get your money theyre hands are washed with you...purchaced a vehicle from these scam artists and same story as everyone else on these reviews for them...the 86 point inspection is a joke and must have been performed by helen keller. they sold a car that would not pass inspection and had to keep sending the car to their mechanic for weeks at a time and explaining how much money that i had cost them and myself!! the finance manager ""mike"" will not hesitate to swear at you when you ask him a question he knows that he is wrong about. STAY AWAY FROM THESE PEOPLE AND SAVE YOUR MONEY!!!! read reviews and the overall atmosphere of this joint is creepy. they also "" have the right to increase your interest rate""(they get kickbacks on how much they can gouge your rate up) reguargless of what you get approved for. listen in if they are dealing with another person about to get screwed sitting down at the finance desk, they talk about it outloud as if it is ok
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