At Wedding Day Diamonds, we work hard to provide the best possible experience for every customer that enters our stores. SpartyGuyMN - I am so sorry to hear that you had a negative expererience. I understand that our store manager has already been in touch with you to address this issue. The associate that you worked with has also been talked with. Although we check calibration of our testing equipment on a regular basis, we are checking it again to make sure that there are no anomolies and that it is being used correctly. We want to make sure that this type of experience NEVER happens again. Again, we apologize for your negative experience, but thank you for your cooperation in helping us to identify the issues so that they will not happen again.\r
Sincerely, \r
Cindy Johnson \r
Marketing Manager,\r
Wedding Day Diamonds\r
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