Access Media is awful. Second time with the same Directv problem and told the soonest service call would be in 6 days. This was after extensive time spent with Directv troubleshooting. Phone agent was not interested in the problem, refusing to let me speak with a superviser. Gave me a voice mail to leave a message. Asked for a return call. Never got one. Dish Network was so much better for our condo association.
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