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Excellent Customer Service! - Review by citysearch c | AirCon Service Company

AirCon Service Company

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Excellent Customer Service! 12/7/2011

AirCon came through for us once again! On November 15th, Tech ""Ricky"" performed our semi-annual furnace check and determined our 17 year Lennox unit was not operating properly, beyond repair and possibly leaking carbon monoxide. He and his supervisor quickly provided a competitive price to replace the unit (with Ruud equipment) and scheduled the work for the following day. AirCon performed the service and kept it's commitment to price, quality and schedule! As a repeat customer who had AirCon completely replace our large A/C system ($5,738) March 2011, I continue to be quite pleased with this company's Customer Service. From the person who first answered the phone (Denise) to the Tech who diagnosed the problem (Ricky) and the Tech's who replaced the bad unit (Will & Mike), this company provides excellent Customer Service. (I would be remiss if I didn't mention Melissa, who calls you the following day to make sure all systems are working properly). Needless to say, I will continue to recommend this company to friends, family and neighbors! You simply cannot go wrong with AirCon! more
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