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Horrible Experience - Review by citysearch c | Sawatdee Thai Cuisine

Sawatdee Thai Cuisine

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Horrible Experience 12/4/2011

Sawatdee's in Maple Grove was my worst dining experience, and is a place to which I will never return. First of all, the customer service was very bad. After ordering, we had to wait for over an hour for our food. At one point, I had asked the waitress for a refill, and never got it; I had to actually go up to the kitchen station in order to get my beverage refilled. However, the worst was when we finally got our food. I had ordered a vegetarian entree, and was served an entree with chicken. I told the waitress, who apologized, and said that they'd redo it. A while later, my food was returned. Instead of cooking a new entree, someone had just picked the larger pieces of chicken out, and there were still small pieces of chicken remaining. I am completely horrified that any cook or service staff would think that this is ok. We talked to the manager, who would have refunded our meal, but because we had used a groupon, there was not much she could do. more
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