This company put tile in our home as part of insurance restoration work. They used glue under the backerboard rather than thinset and did not tape the joints, voiding the warranty. Mr. Quakenbush assured us he would redo it at his expense. Now we have been given an invoice that is much higher than the quote we were given for this tile work and other work. It includes charges for work that was not done and inaccurate accounts of amounts and materials used.
Mr. Quakenbush also failed to file permits with the city for sub-flooring work, and we have been notified by the city that under state real estate disclosure law, we must notify any potential buyers of un-permitted work on the home.
After being informed of these problems, Mr. Kellogg sent us an email stating that his company ""did the work"" and should be paid, so he has not been helpful thus far.
We have requested a notarized statement that work was done that should have been permitted, but was not, was done to code, but have not received one yet.
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