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Wow...really? - Review by citysearch c | Nalley Collision Center

Nalley Collision Center

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Wow...really? 12/5/2011

I dropped my car off there to have some work done to the hood of my car. I was told they would have to replace it so I got my insurance company to cut them a check them Friday before I brought it in so they could have the parts they needed to start working when I did actually bring my car in. Now remember, I hand delivered this check. I was told the parts would be ordered and that it will only take 3-5 days to fix. I am paying for a rental car daily out of my own pocket. It is now Monday, a full 7 days later and I have heard nothing. No one has called me or told me what's going on. I called to ask what the status of my car was and after about 15 minutes of going through the run around I am told that they will call me back, and then hung up on. This is just terrible service and I will never be bringing my car back here. I will make sure nobody else I know does too. Rating: Wow...really? more
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