On 09-23-2011, a tech determined that my refrigerator needed a new compressor. He advised me that his service does not do this work but that they make referrals. He phoned Dane, who indicated that he would do the job for $1400-$1500. The tech asked me if I wanted to have the work done. I told him that I would price around, because about five years prior I had a similar repair competed for $700. I did some research and found out I could get the new part delivered for $239 from Hayward, CA. I found a local repair service that did the job for $560 out the door including the new compressor that I priced on the phone. Since it appeared that there was an attempt to grossly overcharge me, I recontacted the first repair service and requested a refund of $49.95, since it was money that that I should not have had to spend. It was denied. I believe it was unprofessional for the first repair service to make a referral to an individual who attempted to grossly overcharge me. I will never use Arizona Appliance Repair again and not recommend them to anyone.
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