We had a big issue about 2 weeks ago with a roof leak that had traveled from the top floor all the way down to the basement. Of course it happened on a weekend when our tenants weren't home. Even though we had no idea there was a problem until it was too late, Rosen took care of the issue and all that is left to do now is paint the ceiling to make it better again. This could have been much worse if it had not been handled properly.
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