I read the reviews and found it hard to believe that a place can remain in business and treat customers like crap. I found the complete opposite of what was written about Modesto Vacuum and sewing. My wife and I took her Phaff in for repairs planning on spending at least $100 minimum. From the moment we walked through the doors Gary Edwards was a complete professional. My wife explained what her machine was doing and Gary took it in the back right away to have a look. Within 10 minutes her machine was fixed and running perfectly at NO CHARGE. Gary took the time to explain what had happened and what he did to fix it, again AT NO CHARGE. Gary is very knowledgeable about his business, and not to mention Ham radio and guitar. Don?t believe any of those crappy reviews, go see for yourself. Don?t take the word of angry competitors. We were in the shop for about 30 minutes and NOT ONE person burst into tears or insulted in any way, shape or form.
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