I am not sure if it was a defect with the color products or what exactly happened but the color to my roots did not take well. He ended up reapplying a second time. When i got home I noticed there were areas that were missed with the second application. Hopefully this was a fluke. I am surprised I was not offered a price adjustment since it ended up taking 3 hours of my day. If i had the time I would have gone back in but i was preparing for a business trip and didn't have the time to spare.
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