I had been going to Shine for years and always had a great experience with Stephanie and Amanda that I would bring my daughter and mother. I was sorry to see two great stylist/colorist move on. I became allergic to the dye after so many years and everyone seemed so surprised. I literally had open areas on my scalp, ears, and neck that lasted weeks. My daughter, who is 16, went on the internet and immediately found the issues are probably related to PPD. What surprised us more was how many times Aveda products were metioned as a possible cause of allergies. Many of the websites were reputable. The last color I recieved was more red because the stylist did not follow the formula. Red is not a color that flatters my skin tone. I fell after so many years with Shine they let me down. I called a few times to report my problem and even ask for a refund of an overcharge since I did not see how I would be returning. I was even told they were going to change the product and have someone call me. Even though I made these calls and always recicved a polite response no none ever returned my calls.I am truely disappointed with the way my situation was handled.
more