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VERY UNPROFESSIONAL AND UNORGINIZED BUSINESS - Review by citysearch c | Castle Dental & Orthodontics - Killeen

Castle Dental & Orthodontics - Killeen

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VERY UNPROFESSIONAL AND UNORGINIZED BUSINESS 11/11/2011

1. Reference Castle Dental, 2511 Trimmier Road, Suite 170 Killeen, TX 76542, 254-501-3234. Castle Dental of Killeen, TX is a very unorganized and unprofessional business. My family consists of my wife and my 7 year old son. We plan to look elsewhere for a new dentist. I have filed a complaint with the Better Business Bureau and American Federation of Government Employees, Local 1920. \r \r 2. On 9 Nov 11, 1500 hrs, I had an appointment scheduled at Castle Dental to have two fillings replaced. On 8 Nov 11, I received a message from Celia at Castle Dental requesting confirmation of my appointment. I made two calls to confirm my appointment. The first call I left a message confirming my appointment. The second call I spoke to a real person and confirmed my appointment. On 9 Nov 11, 1330 hrs, I received a message from Jessica at Castle \r Dental. Jessica said my appointment needs to be canceled because the doctor was leaving early. The next available appointment was on 22 Nov 11. I told Jess more
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