Castle Dental & Orthodontics - Killeen

I got a partial done there and it did not line up to my other teeth. The dentist said that is the best he could do. My wife had do the same type of work, but did not want to go there because it did not look right. I found her a really good dentist in Georgetown. more

They did very well! I actually enjoyed getting my tooth drilled! more

Thanks to everyone who takes care of me and my family. We are glad to have castle dental available in Killeen. more

Overall, the entire staff did a good job and I will continue to have my dental work done here. Thank you. more

I always hated to go to the dentist, but you guys are just great and friendly. My teeth have never looked better :) more

I am very pleased with my care and the courtesy of the staff. Thank you for your professional care and treatment. more

I always hated to go to the dentist, but you guys are just great and friendly. My teeth have never looked better :) more

1. Reference Castle Dental, 2511 Trimmier Road, Suite 170 Killeen, TX 76542, 254-501-3234. Castle Dental of Killeen, TX is a very unorganized and unprofessional business. My family consists of my wife and my 7 year old son. We plan to look elsewhere for a new dentist. I have filed a complaint with the Better Business Bureau and American Federation of Government Employees, Local 1920. \r \r 2. On 9 Nov 11, 1500 hrs, I had an appointment scheduled at Castle Dental to have two fillings replaced. On 8 Nov 11, I received a message from Celia at Castle Dental requesting confirmation of my appointment. I made two calls to confirm my appointment. The first call I left a message confirming my appointment. The second call I spoke to a real person and confirmed my appointment. On 9 Nov 11, 1330 hrs, I received a message from Jessica at Castle \r Dental. Jessica said my appointment needs to be canceled because the doctor was leaving early. The next available appointment was on 22 Nov 11. I told Jess more

Ok, my first problem is with their staff. When I came to them, I had about 12 cavities in my mouth of varying sizes and in pain. I am a military wife, so we do not get paid much. After an appointment, I inquired about how I could get a line of credit with them since they had a poster clearly displayed in their waiting room. I was told I could not get one with them, I would have to go home and go to a website and apply. I got her to finally tell me this after she tried to tell me I was wrong for about 10 minutes and I was reading the wrong poster when I was pointing directly at the poster about a credit card!!!! She kept telling me I needed to pay them about $200 I think right then and I explained to her that we are a military family and I do not have enough money at this time but I will pay with credit card when I get it. I did not need her attitude.\r Also, my problem with the dentist is he never spent enough time with me, and did not fully explain everything to me. I told him I wanted more