I'm not able to say what went wrong with V.B.s visit with her cat; it doesn't sound like the same place my family and friends have taken our beloved furry children for more than 5 years. This includes 6 dogs and 4 cats. All of them have received the friendliest staff attention and all paperwork focused on the best care for each "patient". The technicians and assistants have always been gentle and caring. The doctors become personally involved with each pet, their needs, and the impact a sick pet has on you. They are honest about prognoses from the beginning, assist you with every step on the way to the Rainbow Bridge, and help you with your sorrow and the care of your pet after their passing. They also understand how traumatic this can be for other family pets and help them through their loss. Doctors Green, McConaughey and Betton always know your pet's history when providing care, even if they have never taken care of them before. I can only give them the highest rating possible!
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