They came out 2 weeks after I called, and it had snowed between the time I called and the time they finally came out. I understand it's a busy time of year. They also charged me an extra $100 for using 3 sets of chains. I have water trucks and fuel trucks come up all year and they don't seem to have any problems. When I called to tell them I was annoyed, the woman who answered didn't care in the least. She was rude. I will not use them ever again. Horrible business and customer service.
more