JavaScript is not enabled.
Dishonest Business Practices - Review by citysearch c | Nerd On Call Computer Repair

Nerd On Call Computer Repair

Claim

Dishonest Business Practices 11/23/2011

I have no complaint about the technical work; in a year and a half, I had a tech out to the house twice - the same fellow each time - he was friendly, informative (I thought) and dealt with the problems quickly and thoroughly. The on-line help, too, was up to par.\r \r My problem was - and is - with the unapproved removal of funds from my bank account. I was told that each home service came with 3 or 6 months of free on-line help - which I used just twice. The tech did NOT mention any monthly fee - and despite the fact that I paid by check, rather than credit or debit, specifically to limit any possible liability when dealing with a business with which I had no prior experience - they still managed to take out $25 a month on the sly, for a number of months. In going over the paperwork, there is no place I signed that specifically allowed that withdrawal, and no monthly fee is highlighted. \r \r When I went to the company and explained the problem, they hung up on me. Twice.\r \r Basically, while the work was up to standards, the company's under-the-radar after-billing certainly is not. \r more
Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021