Had a bad experience with another local provider and was skeptical of trying a second but other options are slim here in Colfax. From the first sales call to the performance, I very happy. They have an office right here and a great guy named Matt (gave me his cell number!) who can answer about any question. I am getting the maximum speeds and am paying way less than I was going to have to for satellite for slower speeds and overage charges for watching netflx.
I called once to why my speeds were slow and took about two minutes to get someone on the phone. They told me to unplug my wireless router and that fixed it. He did tell me that they are making upgrades now and I would see service drop after midnight on a couple of nights over the next month but that soon, I could get notified of these drops if signed up for for notices on their site or facebook or something. Haven't seen it yet but their trying! I saw they sponsored the Railroad Days event here too so nice to see some of my money going back to the community.
So far.... I recommend these guys highly. Ahhh, the high speed feels so good!
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