a) The games work on a confusing swipe-card system that basically prohibits you from knowing exactly how much you are spending per game which is very annoying and most likely expensive.
b) Food service was terrible. After spending a large amount of money playing games with my little brother, we decided to order lunch and watch the football game on the TV. I sat at the bar close to the TV's and was ignored for approximately 10 minutes. Then a female employee rudely came and told me that I could not sit there because I am under the age of twenty-one. I can understand the policy but the way she rudely told me and my seven year old brother to leave was completely uncalled for. I then responded, telling her that we wished to order food and she told me that we would have to get a table. I then turned around to find 20+ tables covered in used plates, silverware, and cups. How can Dave and Busters expect to sell food or even look remotely respectful and clean when they cannot even bus their own tables? I took one lap around the bar and after finding every single table without a customer at it covered in dirty dishes, promptly told the rude bartender that I would take my business elsewhere because it was apparent that the Dave and Busters does not care about being sanitary or attracting customers, money, or positive reviews.
In the end, I don't recommend taking your business there. The customer service is below satisfactory and while most employees were helpful, there were several who were rude enough to impact my visit in a negative way and leave a negative memory of the establishment in my mind.
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