I wish there was ZERO stars for the amount of incompetence and trouble thiscompany caused me and my family. They came to the house 5 times over 2 months. We had to buy a home AC to use to cool our house and camp out in the den because they ""fixed"" it wrong 3 times. They claimed it was the 1st technician who was fired that messed it up, but then the manager came and put the new part on BACKWARDS. It fell off in the middle of the night and no joke, came apart from the furnace and sounded like a freight train. What licensed professional puts a part on half -a&*sed so that it falls off?? They never came when they said they would, and the office said we misunderstood the time. Yeah right. We got another company to come out and take apart their mickey mouse repair and do it properly. I WOULD NOT RECOMMEND THIS COMPANY to anyone looking for comfort. Looking to empty your wallet and have to keep calling, then they are for you. I can't say I'd wouldn't wish them on my worst enemy, 'cos I would. The new guy showed my all the stuff he had to take apart that Artisan messed up. They never passed the inspection and clearly don't even care. What a joke.
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