I hired them thru a LivingSocial Deal. I did the research. BBB said ""no unresolved complaints"" so I took a chance. Two rooms and a hall, extra charge for ""carpet protection."" Now, hallways are heavy traffic. One EXPECTS to perhaps need pretreatment or stain treatment. This was not offered, this was not done. When they were finished I thought the dark spots were bec. the carpet was wet..they left it MUCH wetter than other carpet cleaners. When it dried, I found I was wrong - pet stains and just heavy traffic dirt remain. I had planned on clean carpets for Thanksgiving; that didn't happen. I now need to call Stanley Steemer to clean AFTER Magic Carpet. $97 for absolutely nothing. a WASTE of money and a morning's time.
more